Shipping Policy

 

Australia Wide Shipping Rates

• Free local pick up at our Mount Evelyn store
• $9.95 Standard Shipping (3-5 business days)
• $14.95 Express Shipping (1-2 business days)

 

*Excludes items that require a custom shipping quote and Connetix.

You can select store pick up, standard shipping or express shipping at the checkout.

Shipping & Dispatch Terms

 

• Processing Times: Orders are normally dispatched within 1–3 business days. During sale periods, dispatch may take 2–5 business days due to higher order volumes.
• Shipping Method: All orders are packed and dispatched in the same timeframe, whether you select Standard or Express Shipping at checkout.
• Skip the Line: Customers may choose to purchase our “Skip the Line” service, which ensures same-day or next-business-day dispatch.
• Delivery Times: Once dispatched, delivery times are determined by the carrier and are outside of our control.

 

Unfortunately at this time we do not ship internationally.

Gift Wrapping

We will happily gift wrap your order free of charge! Just add a note to your order in the “Cart” section that you’d like it gift wrapped! You can also include a message which we attach to the gift.

If you have purchased a card in your order let us know and we will write the message inside for you.